ICBA Taps inBusiness Services to Provide 360 View CRM
Software
Nashville, TN, April 12, 2007 -- inBusiness Services announces
their selection by the Independent Community Bankers of America
(ICBA) as an ICBA Preferred Service Provider for customer
relationship management (CRM) software.
From left to right: Chris Green, Co-founder
and CMO inBusiness Services; Ben Buehler, Director of Services
ICBA; Terry Bellenfant, Co-founder and CFO inBusiness Services,
and Kevin Anderson, Co-founder and President inBusiness Services
inBusiness Services is the developer of 360 View™ CRM,
a relationship software solution that integrates a financial
institution’s core products and services with 3rd party
offerings to build a three-hundred-and-sixty degree view of
the customer independent of any core customer information
file (CIF) limitations. 360 View CRM was developed specifically
for financial institutions in effort to help them be more
responsive to customer and prospect needs by better managing
referrals, incidents, customer touches, personal follow ups,
cross-sells, customer ranking and attrition, intelligent prospecting,
pipelines, marketing lists, and customer and product on-boarding
campaigns. The 360 View suite of software products also includes
a Demand Deposit Account Overdraft Manager, Loan Past Due
Manager, and Loan Extension Account Program.
According to the 2006 ICBA Technology Survey, 31 percent
of community financial institutions plan to evaluate CRM applications
in the next 12 to 18 months. ICBA responded by selecting the
inBusiness Services’ 360 View suite of products. “As
more and more community banks examine the advantages of implementing
CRM Software, we are excited to have teamed up with inBusiness
Services, which is well suited for community banks,”
said Dan Clancy, senior vice president of services for ICBA.
“We are extremely pleased to have the ICBA’s
support, which demonstrates that our solutions can help community
banks improve their operations by managing customers more
efficiently and profitably,” said Kevin Anderson, co-founder
and president of inBusiness Services. “Our relationship
with the ICBA is a great recognition to our team and the powerful
tool we have created with 360 View CRM,” adds Terry
Bellenfant, co-founder and CFO of inBusiness Services.
“As a user of inBusiness Services’ products,
we are impressed with the installation expertise, customer
support and training which the company delivers,” said
David Hayes, president and CEO of Security Bank. “In
addition, inBusiness Services has a demonstrated commitment
to the community bank market.”
About inBusiness Services
inBusiness Services, founded in 2001 by Kevin Anderson, Terry
Bellenfant, and Chris Green, is a privately held corporation
based in Nashville, Tennessee. inBusiness Services’
360 View suite of software solutions includes – 360
View CRM, 360 View DDA Overdraft Manager, 360 View Loan Past
Due Manager, and 360 View Loan Extension Account Program.
inBusiness is committed to its primary mission: To Develop,
Deliver, and Support the best relationship management software
solution for financial institutions on planet Earth! Visit
with inBusiness Services online at www.threesixtyview.com.
About Independent Community Bankers of America
The Independent Community Bankers of America represents the
largest constituency of community banks of all sizes and charter
types in the nation, and is dedicated exclusively to representing
the interests of community banks through advocacy, education
and services for the benefit of the customers and the communities
they serve.
With nearly 5,000 members, representing more than 18,000
locations nationwide and employing over 268,000 Americans,
ICBA members hold more than $908 billion in assets, $726 billion
in deposits, and more than $619 billion in loans to consumers,
small businesses and the agricultural community.
Whether located in small towns, suburbia or big city neighborhoods,
community banks grow our towns and cities by funding small
business and using local dollars to help families purchase
home, finance college and build financial security.
ICBA supports fair competition in financial, supports maintaining
the separation of banking and commerce, believes in a balanced
financial system and opposes the concentration of economic
and financial services resources. ICBA member banks create
symbiotic relationships with the communities they serve, favor
local decision-making while adhering to the highest business
practices and ethical standards, and support a democratically
governed association where each member bank has a voice and
a vote.
ICBA is committed to providing the highest professional standards
in community banking and tailors its programs specifically
for community bankers. Through ICBA educational courses, certification
options and continuing education programs, community bankers
are better able to serve their customers and stay profitable.
Visit with the ICBA online at www.icba.org.
Media Contacts:
inBusiness Services – Chris Green, 615-242-0007, cgreen@inbizservices.com
ICBA – Karen Tyson, 202-821-4454, karen.tyson@icba.org
ICBA – Bill Grassano, 202-821-4457, bill.grassano@icba.org
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